Smart Insurance Solutions For Ontario Drivers
We are living in a digitized world. From social networks to online banking and shopping, we use our mobile devices for most of our social and commercial activities.
Customers want easy, transparent and fast online experiences. Insurers understand this, but unfortunately they do not have the ability to innovate their products and share information electronically. This must change: the needs and expectations of customers must be a priority.
The pace of regulatory and policy changes has not matched the speed of technological changes. Insurers need the commitment of the Ontario government to modernize insurance laws so that they can put customer needs first and meet their evolving online habits.
Putting customers first
Customers want a better and more efficient experience when dealing with their insurer. We conducted a survey and the results speak for themselves:
74% of Ontario residents want the option to receive their insurance documents (proof of insurance card, insurance renewals) electronically.
79% of people in Ontario agree that electronic insurance information is as safe as paper communication.
78% of the people of Ontario believe that it would be convenient to receive their insurance documents electronically.
90% of the inhabitants of Ontario find it convenient to access their invoices and financial information online.
See the full report: an innovation agenda for the Ontario insurance industry. To obtain more materials for the media, click here.
The industry is listening to what the people of Ontario want. We propose some changes to the insurance regulations that will prioritize the needs of the clients. Take a look at the 4 changes, and if you agree, take a moment to sign the change.org petition at the top of this page.
Insurance Bureau of Canada is the national industry association representing private insurers of homes, automobiles and businesses in Canada. Its member companies represent 90% of the property and damage insurance (P & C) market in Canada. For more than 50 years, IBC has worked with governments across the country to help all Canadians have affordable home, car and business insurance. IBC supports the vision of consumers and governments that trust, value and support the private general insurance industry. Defend key issues and help educate consumers about the best way to protect their homes, cars, businesses and property.
Property and damage insurance affects the lives of almost all Canadians and plays a key role in keeping businesses safe and strengthening the Canadian economy. It employs more than 120,000 Canadians, pays $ 9 billion in taxes and has a total premium base of $ 52 billion.