Toronto Insurance Conference Adds Travelers Canada To Real-time Insurer/Broker System Integration Proof Of Concept Partnership
The Toronto Insurance Conference (TIC) is proud to announce that Travelers Canada has joined the association to demonstrate real-time integration directly between the Insurer and Broker platforms using the Data Exchange Model (D / X).
“Travelers Canada is committed to supporting brokers in their efforts to improve efficiency and offer superior customer service,” said Heather Masterson, President and CEO of Travelers Canada. “This initiative is an important step to help advance the use of data and industry analysis, and we are pleased to be a part of the program.”
This proof of concept, announced in January, entitled The D / X Initiative, focuses on the communication of claims information for commercial and personal lines customers. Follow the IBAC data sharing principles supported nationally, using established industry data standards and no surplus middleware or data translation layer.
The D / X principles are essential to obtain the maximum time, precision and cost-saving advantages of the existing technology, for the benefit of all interested parties in the industry, including insurers, intermediaries and, what It is more important, the customers.
What does Data Exchange mean?
Round-trip trips in real time: point-to-point communications that start from the intermediary system, generating an immediate response, also registered in the BMS.
There is no duplicate entry: the data moves between the intermediaries and the insurers without the introduction or additional manual direction.
Standards: All communications are in standard CSIO XML formats, so no additional intermediate translation layers or gateways are necessary.
Security: senders are identified and authentication is based on the identity of the intermediation system.
Flexibility: any type of information can be exchanged, including policy transactions, claims and status inquiries for personal and commercial lines.
With the support and management of ICT projects, and the cooperation of the Insurance Operations Study Center (CSIO), this proof of concept has connected two BMS providers; Keal Technology, and Custom Software Solutions Inc. (CSSI), with three insurers, Royal & Sun Alliance Insurance Company of Canada (RSA), AIG Insurance Company of Canada and now Travelers Canada.
“The addition of Travelers Canada to this collaboration means that we will have another opportunity to demonstrate flexible interoperability using different technology technology platforms,” said D / X Initiative President Brenda Rose. “We are delighted to have them on board.”